Privacy Policy
VELOURA – PRIVACY POLICY
1. Introduction
Veloura respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.velourapak.com) or purchase our products.
2. Information We Collect
We may collect:
- Contact details (name, email, phone number, address)
- Order information (products purchased, payment method)
- Technical data (IP address, browser type, device information)
Important:We never store your credit/debit card details. All payments are securely processed through
our PCI-compliant payment partners.
3. How We Use Your Information
Your data helps us to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Send marketing communications (if you opt in)
4. Data Sharing
We only share your information with:
- Delivery partners to fulfill orders
- Payment processors to complete transactions
- Legal authorities when required by Pakistani law
5. Your Data Rights
You can:
- Request access to your personal data
- Correct inaccurate information
- Opt out of marketing emails
- Request deletion of your data
6. Security Measures
We implement:
- SSL encryption for all data transfers
- Secure payment gateways (no card storage)
- Restricted access to personal data
7. Cookies
Our website uses cookies to:
- Remember your preferences
- Analyze website traffic
- Improve your shopping experience
You can disable cookies in your browser settings.
8. Policy Updates
We may update this policy periodically. The current version will always be posted on our website.
9. Contact Us
For privacy questions or requests:
- Email: privacy@veloura.com
- Phone: (+92) 303 586 2592
- Address: Hassan Abdal , Punjab , Pakistan
